Presented by Michael Crandal, CNG - www.linkedin.com/in/michaelcrandal
Any successful enterprise is simply a mirror image of the degree to which the owners and employees of that business consistently deliver what their customers want. And, as private club professionals we have tremendous advantage as it relates to both understanding who our members are and identifying what they want. So, why do we often times have trouble connecting the dots? This webcast will highlight a variety of impactful best practices that are sure to help strengthen relevancy and improve the food and beverage experience your member receive.
This is a perfect session for membership and marketing professionals to come together with entire the food and beverage team, to learn more about collaboration opportunities and the impact this core department has over membership growth, usage, retention and satisfaction.
Some excerpts from the session content are listed below as an introduction to this great opportunity:
is: “Quality is conformance to requirements — the requirements of the consumer!”
is: “A managed or orchestrated perception, left on the mind of the consumer, about the manner in which you go about your business.”
THE JOB OF A LEADER IS TO MAKE EVERYONE AROUND THEM SUCCESSFUL
. A leader’s success is measured in their ability to use knowledge and — if you are really thinking —their ability to motivate others to put their knowledge to work for all those around them!
THERE ARE NO BUDGET RESTRAINTS!
Thinking is even for the frugal, as it costs nothing. But, not thinking can get pretty pricey! It does not necessarily take money to make money. What it does take is ideas! And, ideas only come from those who are thinking. No team grows any bigger than the size of their ideas.
Oh, and one more thing, just in case you're wondering...