Greater Cleveland Chapter of PCMA

Chapter History and Overview

The Chapter was founded in January 2008 by Monica Zelis, CMP. Her vision is reflected in the mission statement below.

A little something about the region:
Cleveland boosts the second largest performing arts center outside of New York City, one of the world's greatest orchestras, the sixth most visited national park in America, the Rock and Roll Hall of Fame and Museum, several universities, world-class medical facilities,three major sports teams, and a rich diversity of more than 100 ethnicities. The Cleveland Plus region is th 12th largest in the US with a population of 4.1 million in a $140 billion economy. Cleveland Rocks!

Mission Statement
The Greater Cleveland Chapter's mission is to provide an open forum for the areas Membership Marketing Professionals. This networking, sharing of information, and linking of the region clubs strengthens the role of the Membership Marketing Director and the entire private club community.

Chapter Officers


Hattie B. Newman

Membership Marketing  Coordinator
Brookside Country Club
Canyon, OH

About Hattie....


Heather Ferguson 

Membership & Marketing Director
Westwood Country Club
Rocky River, OH


Linda Lee

Membership Coordinator
Mentor Harbor Yachting Club
Mentor-on-the-Lake , OH


Liz Wecker

Director of Membership & Marketing
Fairlawn Country Club
Cleveland, OH



Monica Zelis

Director of Membership
Cleveland Skating Club
Cleveland, OH
About Monica





Professional Certification

PCMA offers professional accreditation through an online and on-demand program designed to elevate professional standards, enhance individual performance, and recognize membership and marketing professionals who demonstrate the knowledge essential to the practice of club membership and marketing management. [more]

22nd Annual Membership & Marketing Conference

  • Save the Date: September 25th & 26th, 2017
  • Nashville, TN
  • Conference Sessions and Brochure (available February 2017)
  • Conference Registration and Pricing (available February 2017)

Shop PCMA's Tool Belt

  • Your #1 Source Of Demographically Driven Membership Insights
  • Let Data Drive Your Process
  • Better Position Yourself To The Market
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